Sales Support Assistant - Blandford
Team
Internal Sales
Function description
This role has been created to support the Internal Sales team with the production of quotations, orders and general administrative duties. The role holder will be the first point of contact for customers and Sales Representatives so must have customer service experience and able to demonstrate an efficient and accurate and professional service to all callers. Key Responsibilities include: •To ensure customers and sales representatives receive a high quality response to sales enquiries; delivering detailed and accurate quotations, including equipment selection and availability. •To prepare quotations in line with customer requirements, ensuring compliance with the relevant policy and agreed terms and conditions. •To prepare orders for the equipment in line with customer requirements, ensuring customer order details comply with the relevant quotation and are in line with cost policy and agreed terms and conditions. •To ensure that all sections of the quality assurance system relating to the internal sales activity are adhered to, with particular regard to those elements referring to contract review. •To liaise with customers, colleagues and other departments, via telephone and in written format, on issues relating to your area of responsibility. •To regularly review the systems within your area of responsibility to ensure they provide optimum use of resources. •To provide general administrative support to the Team.
Profile
Outgoing and confident. Enjoy dealing with the public. Team player is essential. Customer focussed. Good attention to detail. Keyboard skills and knowledge of Microsoft products are necessary. Ability to work on own initiative and maintain motivation. Ability to build and maintain relationships internally and externally. Ability to prioritise and deal effectively with queries. Proactive and a “can – do “ attitude. Excellent written and verbal communication skills.
Offer
Excellent benefits and remuneration package
General Details
Location: Blandford Status: Full time Contract: permanent Education level: efficient, accurate and professional level of service on the phone, excellent administration skills Department: Internal Sales Experience: Customer service experience essential
How to apply
Please forward your CV and a completed application form to:
Lisa Lopez
Human Resources
Daikin Airconditioning UK Ltd
The Heights
Brooklands
Weybridge
Surrey
KT13 0NY
(154KB)
