We offer our customers full access to a reliable network of technical and on-site service options to help manage your Daikin system.
Daikin Help Desk
Whether you need detailed product information or have questions about your system, our Dedicated homeowner support line is here to assist you.
Download user guides for the Daikin heating range.
From understanding how your unit works to general upkeep and care, our FAQ page gives all the answers to our most frequently asked questions.
Receive more detailed product information and materials for your Daikin system.
If you suspect a gas leak call the National Gas Emergency Service on 0800 111 999
Don't smoke or strike matches.
Don't turn electrical switches on or off.
Do put out naked flames
Do open doors and windows
Do keep people away from the area affected
Do turn off the control valve at the meter if you can
Do go outside of the property for your own safety
Support for domestic end users
Daikin UK’s exclusive guarantee gives you complete peace of mind and expert back up should you ever need it, so you can rest assured you’re buying the best in design excellence, quality and reliability.
Please check your installer has registered your warranty. If not, you can still register now by completing our online warranty registration form.
Residential property site visit request
If you require assistance with your Daikin Altherma system please complete the online form. We will be available to respond Monday to Friday between 9am and 5.00pm. We will send you a preliminary date during these times.
Support for commercial end users
Making a warranty claim
If you have a component failure and it is within the warranty period then we are here to help. After you have spoken to our Technical Helpdesk to confirm diagnosis, simply contact the warranty team.