Deliveries and Returns

Daikin UK offers flexible delivery options to suit your needs, with goods returns available on units and accessories for up to 10 days and on spare parts for up to one month from the date of invoice. 

0845 641 9150

Monday to Friday 9am to 5.30pm

Calls cost 0p per minute plus your phone company's access charge*
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Delivery options

Daikin UK offers a range of delivery options to suit your needs:

  • Standard Delivery – Weekday
  • Same Day Delivery – Weekday
  • Timed Delivery – weekday
  • Weekend Deliveries
  • Spare Parts Delivery Service
  • Next Day Delivery - Weekday

Visit My Daikin for further information on deliveries and returns.

Goods returns timescales

Daikin UK’s allows returned goods within the following timescales:

  • Units & accessories: 10 working days from date of invoice
  • Spare Parts: 1 month from date of invoice

Within these timescales, Daikin may accept unwanted goods provided they are boxed in the original packaging, in perfect condition and have not been used.

Once a unit has been installed and commissioned, any faults or breakdowns that occur should be reported to our warranty department.

Visit My Daikin for further information on arranging good returns.

Arranging good returns

To arrange the process of returning goods, please complete a Goods Returns Form available from the Sales and Orders section of and fax or email: Fax: 0845 641 9150 or email:

Call charges to 0845 numbers are made up of a service charge (to the organisation you are calling) and an access charge (to your phone provider). 0845 calls to Daikin UK cost 0p per minute service charge. Please check your phone company’s access charge separately. Your mobile provider may charge more for these calls, if 0845 numbers are not included in your mobile package. Please check with your mobile provider.