Homeowner support

We want you to be able to depend on Daikin for the ultimate in comfort, so we offer dedicated support lines and a range of maintenance packages, together with a trusted network of skilled service engineers to help you get the most from your Daikin system. 

Heating Service Contact Centres

If you’re an existing customer and would like help with maintenance contract, or to book a service engineer visit, our dedicated Heating Service Contact Centres are here to assist you.

Maintenance Packages

At Daikin, we offer a range of annual maintenance packages for our Altherma and Hybrid systems

Daikin warranties & Stand By Me login

Please check your installer has registered your domestic end user warranty. If not, you can still register now by visiting StandByMe our online warranty registration platform. 


Smell gas?

If you suspect a gas leak call the National Gas Emergency Service on 0800 111 999

Don't smoke or strike matches.

Don't turn electrical switches on or off.

Do put out naked flames

Do open doors and windows

Do keep people away from the area affected

Do turn off the control valve at the meter if you can

Do go outside of the property for your own safety

Running Cost Considerations

The heart of your central heating system is a highly efficient Daikin Altherma heat pump. A correctly specified, installed and setup heat pump is an economic alternative to traditional fossil fuelled heat sources. If you are experiencing actual or perceived high running costs this could be due to many factors.


From understanding how your unit works to general upkeep and care, our FAQ page gives all the answers to our most frequently asked questions.

Product Information

Receive more detailed product information and materials for your Daikin system.

Need expert heat pump advice?

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Search for a heating or air conditioning installer near you 

Use our interactive map to explore and contact Daikin-trained heating and air conditioning installers near you.

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Let us find you a Sustainable Home Specialist

Simply complete our form and Daikin will find the best Sustainable Home Installer for you, so you can sit back and relax.

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Contact your nearest Sustainable Home Centre

Want to see our technology for yourself? Find your nearest Daikin Sustainable Home Centre and speak to an in-store expert.


Want more details?

Download our homeowner heat pump brochure