My Daikin is your central entry point for live account information* and self service feature as well as useful web applications, giving you a quick and convenient way to manage your business with Daikin UK.
Feature and benefits
If you’re a direct buying customer, you can see real-time information, anytime, anywhere and on virtually any device.
Depending on your agreed access level, you will be able to see your live:
- Quotes
- Orders
- Delivery tracking (where available from our logistics providers)
- Invoices and account balances
Based on your access level, you can easily download your quotes and invoices, check on the status of your orders and deliveries, and see your live account balance with us.
The My Daikin dashboard also has a set of tiles giving you quick links to our web applications, all from one central entry point.
So no more trying to remember which weblink you need! The tiles you see are tailored to your account, so you can easily access all the resources you need, including:
- Training
- Customer loyalty platform (D1+, D1, CI)
- Daikin UK website
- Document and image library
- BIM objects
- Product finder
- System selection tools (VRV Web Express, Multi-split selection)
- Stand By Me / Heating Solutions Navigator
- Spare Parts Bank
- Stock checker
Depending on your access level you can also make use of the self service features available on the My Daikin dashboard:
- Quote to Order
- Change Order
- Return Request
- Dispute Invoice
- Remittance Advice
- Online Payment
The My Daikin Library is available to both direct buying customers and customers buying via wholesalers and regional dealers, as well as consultants and specifiers. Simply go to the Library tile on your dashboard for access to a full library of manuals, documents, images and technical resources.
Getting access to My Daikin
To access the MyDaikin portal, you will need a Daikin ID. If you don't already have one, you can self-register.
Daikin ID delegated admin console
You can enjoy the freedom of managing your own organisation, assigning roles and much more thanks to the delegated admin console, including:
- Assigning delegated admins in your organisation
- Adding employees to the Daikin portals
- Updating members’ info such as personal details (name, email address, roles)
- Easy access to all necessary information about products, orders, invoices etc.
- View applications and link to documentation