Warranty

Daikin UK offers a range of warranties and extended warranties for our Air Conditioning, Applied, Refrigeration and Heating equipment.

0845 641 9275

Open Monday to Friday 8.30am to 12.30pm and 1.30pm to 5.30pm

Calls cost 0p per minute plus your phone company's access charge*

Making a claim

If you have a component failure and it is within the warranty period then we are here to help. After you have spoken to our Technical Helpdesk to confirm diagnosis, simply contact the warranty team.

Existing claim

In order to complete your existing warranty claim, please comlete this online form.

Our warranties have been designed to meet the needs of our customers and, as such, offer different terms for customers belonging to our D1 partner programme, KEY heating installer scheme and other customers.

D1 and D1+ Partners

D1 and D1+ partners now benefit from extended commercial warranties typically for:

  • 7 years on AC equipment
  • 5 years for heating systems
  • 3 years for Applied
  • 3 years for refrigeration

A range of warranty extension and transfer options are also available. Please log onto the D1 Partner Portal to find out more about your enhanced warranty options.

KEY scheme installers

Our KEY scheme offers 3 and 5 year end-user warranties for our domestic heating customers. Please see our domestic end user warranty page for more information.

Other customers

For all other customers, we offer a standard commercial warranty typically for 1 or 3 years, depending on the product type. A Value Added Reseller Standard Commercial Warranty is also available for our regional dealers and wholesalers.

Contact the Warranty team directly

Tel       0845 641 9275

Fax       0845 641 9299

Email    warranty@daikin.co.uk

Call charges to 0845 numbers are made up of a service charge (to the organisation you are calling) and an access charge (to your phone provider). 0845 calls to Daikin UK cost 0p per minute service charge. Please check your phone company’s access charge separately. Your mobile provider may charge more for these calls, if 0845 numbers are not included in your mobile package. Please check with your mobile provider.