Stand By Me
Provides an integrated environment for you to manage your installations - from the very first contact with your potential clients, to handing over the completed system.
Stand By Me provides all the tools and information you need, this all-in-one platform offers a database of your installations and warranties and lets you enjoy the benefits of internet connected services such as remote metering.
It provides easy online access to everything in one place including:
- Heating Solutions Navigator selection tool to help you put together professional system designs and quotes
- Online commissioning and handover
- Database of project leads, commissioned installations and registered warranties
- A live record of your Daikin installations and maintenance schedules
- Easy administration of product warranties
- Direct access for your customers to warranty extension andmaintenance package options.
Features and benefits
All-in-one app
- Register your installation on Stand By Me via simple QR code scanning
- Quick configuration of your heat pump in only 7 steps
- Diagnosis of malfunction by QR code scanning and error code input
Stand By Me provides a live dashboard of your project leads and, once the system is commissioned, your existing installations. So you can review and manage which products were installed, where and when.
Hand over couldn’t be simpler either. Simply complete the commissioning details, add your customer’s email address and they will receive a code so they can create an account on Stand By Me and select their warranty and maintenance options.
Stand By Me provides an easy way to review the annual maintenance schedules for each site and track any repairs carried out.
Stand By Me means that social housing providers no longer need physical access to properties in order to read meters for RHI reports. Remote monitoring of meters on Stand By Me provides a daily summary of the energy produced and consumed and the system efficiency, which can be submitted to Ofgem for RHI reporting. The Daikin remote metering cloud has been designed specifically for Daikin Altherma Hybrid systems and connects with your installed meters to provide all the information needed for quarterly RHI reporting.
For every installation you register on Stand By Me, you'll gain additional contributions to your Business Development fund, which you can redeem on the Sustainable Home Network portal. Or your customer can register their warranty directly (although you won't gain a contribution to your business development fund).
As soon as you've commissioned the system, they will receive a code via email so they can register the warranty themselves. Your project database will show you if the end-user has completed the warranty registration and the length of time remaining on their warranty.
Learn more about Stand By Me
It couldn't be easier.
So get connected to Stand By Me today.