Skip to main content

Helping you start your heat pump journey with confidence

Daikin’s partnership with Nesta makes it simple for heating engineers to take their first step into heat pumps.

Through the Start at Home initiative, newly trained installers can gain hands-on experience by fitting a fully funded Daikin heat pump system in their own home. With full support from Daikin and Sustainable Home Centres.

Run by the UK innovation foundation Nesta, the project helps new installers move from training to real installations and gain the skills to grow in the low-carbon heating market.

About the Start at Home scheme

Why it’s for you: Get hands-on experience by installing a heat pump in your own home.

What you’ll get: A free Daikin heat pump, hot water cylinder, smart controls and expert support.

Why it matters: Build skills and confidence with guidance every step of the way.

The bigger picture: Help grow a skilled network and boost UK heat pump adoption.

Installers with a heat pump

Daikin Sustainable Home Centres

Daikin Sustainable Home Centres give you the training, tools and support to take your next step into heat pumps, with over 40 locations across the UK offering expert help close to home. You’ll also receive an additional £750 off your first install through the scheme.

You’ll get:

  • MCS umbrella cover through a Daikin Sustainable Home Centre provider
  • Free Daikin training covering installation, commissioning, service and repair
  • Expert design tools, Heating Hub access and commissioning support
  • Sustainable Home Network (SHN) membership, including rewards, leads and business support
  • Extended warranty options, with 5 years as standard and upgrades to 7 years
  • Access to showrooms, local stock, fast delivery and one-to-one technical support

Your local centre will help you build skills, gain hands-on experience and deliver quality installations with ongoing support throughout the process.

Sustainable Home Centre

Simplify certification with MCS umbrella support

Joining an MCS umbrella scheme through a Sustainable Home Centre makes it easier to offer certified installations without the cost or admin of your own accreditation. It’s the ideal next step for newly trained installers ready to enter the market.

You’ll benefit from:

  • Full compliance and quality assurance under MCS standards
  • Access to Daikin’s design and commissioning support
  • An additional £750 off your first install through the scheme

Expand your expertise and future-proof your business

Because Daikin supports both air-to-water and air-to-air heat pump systems, you’ll be ready to install complete heating and cooling solutions, including air purification and hot water where needed.

 

We can also support you with F-Gas training, helping you stay qualified and ready for every opportunity in the low-carbon heating market.

Four simple steps to get started

Step 1: Register your interest

Fill in our short enquiry form so our Daikin team can get in touch and start planning your project.

Step 2: Order your system

When your design is ready, our experts will confirm everything you need, including your Daikin heat pump, hot water cylinder, smart controls and any extra parts for the install.

Step 3: Install and commission your heat pump

Fit your system with full support from our team. We will visit your site twice to guide you through the process and help you complete commissioning with confidence.

Step 4: Complete your first install

Enjoy the benefits of your new low carbon heating system and the confidence that comes from completing your first real installation.

Sustainable Home Network

Part of the Sustainable Home Network

Joining the Start at Home scheme through Daikin gives you automatic access to our Sustainable Home Network – a nationwide community supporting low-carbon heating.

You’ll gain:

  • Rewards and promotions
  • Marketing and business tools
  • Local leads and installer events
  • Ongoing updates and training

Frequently Asked Questions

To take part, you'll need to meet the following property and professional requirements.

Your property:

  • You live in England, Wales or Scotland, you own the property, and it's your main or only private residence
  • Your home currently uses a fossil fuel or electric heating system (not a heat pump)
  • No previous BUS grant or other public funding has been claimed for the heating system in the property

Your professional status:

  • You're the owner or director of your company
  • You haven't previously applied under the Daikin Start at Home scheme or any other Start at Home scheme. The scheme is limited to one application per customer account at any time.

Your qualifications:

  • Level 2/3 Plumbing & Heating Qualification or City & Guilds equivalent
  • WRAS Qualification
  • G3 Unvented Hot Water Qualification

The scheme gives you everything you need to complete your first heat pump installation with confidence:

  • £7,500 worth of heat pump system materials
  • Free expert design, commissioning and installation support
  • Hands-on experience completing a real installation in your own home
  • Guidance from our team throughout the process

Working through a Daikin Sustainable Home Centre means you can deliver a fully MCS-compliant heat pump project, even without your own MCS accreditation. On your behalf, they'll handle:

  1. Room-by-room heat loss calculations
  2. Accurate equipment specifications
  3. Pre-installation site visits and DNO applications
  4. Design schematics
  5. On-site technical support
  6. Daikin-supported commissioning
  7. Homeowner handover
  8. Boiler Upgrade Scheme (BUS) grant processing
  9. Extended homeowner warranty

With this level of backing, you can deliver installations to a full MCS standard with confidence.

No. The MCS Umbrella service through a Sustainable Home Centre takes care of the administration and back-office requirements of the MCS process for you. That means you can focus on the installation itself, without having to navigate certification on your own.

Ready to begin?

Join the Start at Home scheme through a Daikin Sustainable Home Centre and gain the confidence to deliver low-carbon heating.