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Discover the new and improved Daikin ID features

A while ago, we introduced you to the new Daikin ID platform, giving you access to our Customer Portal, Daikin E-Commerce, Stand By Me, Selection Software and so much more. Now, we have some exciting new features to share with you.

What?

What's new?

Enjoy the freedom of managing your own profile, assigning roles and much more in the delegated admin console.

  • Assign delegated admins on your profile;
  • Add employees to the Daikin portals;
  • Update members' info such as personal details (name, email address, roles);
  • Easily access all necessary information about products, orders, invoices etc.;
  • View applications and link to documentation.
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Advantages

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Benefits

Use the admin console to optimise your internal workflow.

  • Enjoy the ease of having all invoices, orders, quotes, reports and more in one place;
  • Work more efficiently thanks to the administation access for all employees;
  • Get everyone up to speed by adjusting admin roles freely;

FAQ

Daikin ID and registration

What types of user roles are there?

There are 4 main role types, each with their own set of rights and permissions: 

  • A Delegated Admin: all access

  • Invoice Management: all access to invoices, orders and quotations

  • Order Management: all access to orders and quotations

  • Quotation Management: all access to quotations

  • (Blank): basic access

How can I change a member’s role(s) and permissions?

Bear in mind that only Delegated Admins can add members.

  • Go to the Admin Console.

  • Search the member you would manage permissions for in the Member List.

  • Select the member to open the personal details.

  • Click on the wrench icon (= ‘manage’) at the right.

  • Assign the appropriate roles by ticking the corresponding tick boxes.

  • Click ‘Save’ or the x icon on the right to cancel.

How to add a user?

Bear in mind that only Delegated Admins can manage members.

  • Go to the Admin Console.

  • Click on the button ‘Invite member’ in the Member List. 

  • Fill in the personal details.

  • Select a role.

  • Click on the arrow to select the language

  • Click on ‘invite by email’ or ‘invite by SMS’ (this will only work if all required fields are filled in).

How to delete a user?

Bear in mind that only Delegated Admins can manage members.

  • Go to the Admin Console.

  • Search the member you would like to remove in the Member List.

  • Select the member to open the personal details.

  • Click on the delete button at the upper right corner (trash can icon)

  • you’ll receive a notification pop-up. Click ‘confirm’.

  • This member has now been removed from your organisation and B2B applications.

How to deactivate a user?

Bear in mind that only Delegated Admins can manage members.

  • Go to the Admin Console.

  • Search the member you would like to remove in the Member List.

  • Select the member to open the personal details.

  • Use the slide button at the upper right corner to deactivate a user.

How to invite a user by SMS?

Service temporarily unavailable.