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My Daikin customer portal
The My Daikin customer portal is designed to be your central entry point for all existing and new Daikin applications via quick links and dedicated areas to access documents easily. For our direct buying customers, My Daikin offers you real-time information, anytime, anywhere and on virtually any device. If you don’t already have access, you can request this here. If you have issues logging in, please contact mydaikin@daikin.co.uk
Pre-sales and project support
My Daikin Library
Find team contact details, software, technical information, installation manuals and marketing resources.
Daikin ProShop
The ProShop platform enables you to generate quotes and place orders for Split, Sky Air, VAM and Air Purifier products online, at any time of day or night – and on any device.
Software tools and apps
Use the latest Daikin selection software and support tools to design your system.
Pre Sales and Customer Sales Support
Help with applications queries and quotation requests to assist your pre-sales technical decision making process.
Sales Orders support
The team and the technology to assist you.
Lease and finance solutions
Organise easy leasing options with flexible financing to eliminate upfront payments and improve cash flow.
National Solutions Centre
At our National Solutions Centre, we offer a wide range of workshop services and can modify standard Daikin equipment to suit your exact requirements – including repainting, strip and rebuilds, Blygold treatments and condenser wrapping service - a unique offering, in which bespoke patterned vinyl wraps are applied to outdoor condenser units.
Deliveries and returns
Find more information about our delivery options and goods returns procedure.
Product information
Receive more detailed product information and materials for your Daikin system.
Post-sales and service support
Climate360 Activate
Climate360 Activate helps you commission and optimise your systems, offering total price transparency, end-to-end service, and easier-to-manage budgets.
Climate360 Reclaim
Reclaim with Confidence makes it quick, easy and cost effective to recover refrigerant according to best practice.
Daikin on-site
Dedicated on-site support and maintenance is available from our regionally focused, highly skilled service teams.
Technical helpdesk
Technical support and guidance if you are experiencing on-site issues when commissioning or diagnosing faults.
Spare Parts
Online ordering for 700,000 spare parts, 24 hours a day, 365 days a year with Spare Parts Bank.
Warranties
Benefit from a range of warranties and extended warranties for our Air Conditioning, Applied and Heating equipment.
Stand By Me
Stand By Me provides an integrated environment for you to manage your installations - from the very first contact with your potential clients, to handing over the completed system. Providing all the tools and information you need, this all-in-one platform offers a database of your installations and warranties and lets you enjoy the benefits of internet connected services such as remote metering.
National Heating Installer Hub
The National Heating Installer Hub provides our installer network with a 'one-stop shop' for all sales and pre-sales enquires and questions. With a dedicated team to provide you with advice, assitance and excellent levels of customer service, you'll experience the very best of Daikin's support.
Be the change
Gas boilers will soon be phased out, and UK homeowners are searching for more eco-friendly ways to heat their homes.
Ready to offer them a solution?
Daikin Partner Programmes
At Daikin, we recognise that installers are our greatest ambassadors and installers’ projects are Daikin’s greatest success stories. So a partnership approach between Daikin and our installers is vital for shared business growth.