Installer support
Grow your business with our support and service programmes to help you manage and oversee your Daikin installation.
My Daikin customer portal
The My Daikin customer portal is designed to be your central entry point for all existing and new Daikin applications via quick links and dedicated areas to access documents easily. For our direct buying customers, My Daikin offers you real-time information, anytime, anywhere and on virtually any device.
Pre-sales and project support
The My Daikin Library is available to both direct buying customers and customers buying via wholesalers and regional dealers, as well as consultants and specifiers. Simply go to the Library tile on your dashboard for access to a full library of manuals, documents, images and technical resources.
The ProShop platform enables you to generate quotes and place orders for Split, Sky Air, VAM and Air Purifier products online, at any time of day or night – and on any device.
Use the latest Daikin selection software and support tools to design your system.
Support during system design and selection.
Daikin UK has an experienced Application & Quotation team in each region to assist with your pre-sales technical decision-making process.
For any product application queries or quotation requests, please don’t hesitate to contact our team in your region from 09.00 – 17.30 on one of the numbers listed on our Contact Us page.
The team to assist you with your orders
At Daikin UK, our goal is to support your business opportunities. That’s why we’ve invested in both the technology and the people to make it quick and simple to place that all-important order.
To place orders, please speak with our Sales Order Support staff, who are available from 08.30 – 17.30, Monday to Friday. You can place any Sky Air, Splits and Heating orders at any time of day or night via the Daikin ProShop.
Stress-free leasing options give you and your customers a smoother cash flow.
An innovative range of flexible financing options from Daikin UK and Shire Leasing eliminates large upfront payments for you and your customers.
This means you can manage your cash flow more effectively,and your customer can spread their capital costs – using their money elsewhere for business growth.
At our National Solutions Centre, we offer a wide range of workshop services and can modify standard Daikin equipment to suit your exact requirements – including repainting, strip and rebuilds, Blygold treatments and condenser wrapping service - a unique offering, in which bespoke patterned vinyl wraps are applied to outdoor condenser units.
Daikin UK offers flexible delivery options to suit your needs, with goods returns available on units and accessories for up to 10 days and on spare parts for up to one month from the date of invoice.
National Heating Installer Hub
Providing our installer network with a 'one-stop shop' for all sales and pre-sales enquires and questions. With a dedicated team to provide you with advice, assistance and excellent levels of customer service, you'll experience the very best of Daikin's support.
Call us on 01932 879070
Post-sales and service support
As a leader in climate control, we offer a range of several support services to ensure your system continues to maintain its high performance throughout its lifetime.
Daikin has a broad range of transparent warranty policies, for our different products and customers groups.
Online ordering for 700,000 spare parts, 24 hours a day, 365 days a year with Spare Parts Bank.
Dedicated on-site support and maintenance is available from our regionally focused, highly skilled service teams.
Technical support and guidance if you are experiencing on-site issues when commissioning or diagnosing faults.
Helping you commission and optimise your systems, offering total price transparency, end-to-end service, and easier-to-manage budgets.
Making it quick, easy and cost effective to recover refrigerant according to best practice.
