Try the following:
- Follow the setup guide in the application1
- If the setup guide does not solve the problem:
- If your network is not visible, refer to “My network is not visible in the network dropdown list”.
- Make sure your wireless network name (SSID) does not include special characters such as “ ‘, %, &, ?, +, =, …” or non-ASCII characters. They are not supported by the WLAN adapter.
- Make sure to use a compatible security setting. The WLAN adapter supports only WPA or WPA2 personal encryption. WEP encryption is not supported.
1 The setup guide (“Add adapter”) can be accessed through the main menu.