Install faster with the Daikin’s e-Care app
Smart tools that save you time, wherever you are
The Daikin e-Care app is built for busy installers who want to get more done, with less hassle. Whether you're on-site, in the van, or prepping for your next job, Daikin e-Care keeps you one step ahead. No more heading back to your laptop. Everything you need is now in your pocket.
Why installers love Daikin e-Care
Because it helps you:
- Work smarter, not harder
- Save time on every job
- Stay in control of installations and servicing
- Access all the tools you need in one place
With four powerful features, the Daikin e-Care app makes installing, commissioning, and servicing Daikin systems quicker and easier than ever.
Four handy tools. One easy app
- Installations
- e-Doctor
- e-Parts
- e-Manuals
1. Register & commission installations
Quickly register Daikin Altherma systems directly in the app using Stand By Me*. Add unit QR codes, customer details and installation info in minutes. There’s no need to log on elsewhere.
You can even complete commissioning checks through the app. When everything’s done, a commissioning report and declaration are automatically generated, and sent to the end user via email. The commissioning report is also automatically uploaded on SBM to save you time.
- 1. Installation status updates automatically
- 2. Warranty kicks in right away
- 3. Full records always available via the app or Stand By Me
*Daikin e-Care app use requires a registered Stand By Me account.
2. e-Doctor: Instant fault diagnosis
Troubleshooting made simple. Just scan the unit’s QR code to instantly see any error codes, check what they mean and find out how to fix them.
3. e-Parts: Find the right spares fast
Need a spare? Find and order parts quickly by scanning the QR code or entering the model number. No guesswork, no delays.
To obtain a price, check stock and order parts, a login to the Daikin Spare Parts Bank is required.
4. e-Manuals: Help at your fingertips
Access the latest manuals, videos and guides whenever you need them, right there on your phone.
Helpful add-ons
Alongside the four main tools, the app also includes helpful extras like:
- Tools for hydronic and refrigerant checks
- A document folder for quick access to key information
- A direct link to the Technical Data Hub and Business Portal
Everything’s designed to give installers the support they need to tackle any on-site challenge with confidence.
Get started today
Download the Daikin e-Care App and take control of your installs. All you need is a valid Stand By Me login.