At Daikin UK, we’re committed to supporting your business all year round – even during the festive period.
To give you the highest standards of service, our ordering and service departments will remain open throughout the 29th, 30th and 31st December 2025. So if you’re busy over the holiday season, we’re here to help. See our festive opening hours, contact details and delivery availability below.
Our teams will be available for you as follows:
| Department | Contact Details |
|---|---|
| Sales Order Support | Available from 9am - 3pm on the 29th, 30th and 31st December. Please call your normal number. Sales orders can also be processed via My Daikin. |
| Spare Parts | Available from 9am - 3pm on the 29th, 30th and 31st December. Please call 01932 879230. Our online spare parts bank will be operating as normal. |
| Warranty | Available from 9am - 3pm on the 29th, 30th and 31st December. Please call 01932 879275. |
| Regional Sales Offices | Available from 9am - 3pm on the 29th, 30th and 31st December. Please contact:
Note Scotland will also be closed on 2nd January. |
| Commercial Regional Service Offices | Will be open 9am to 3pm except Christmas Day, Boxing Day and New Years Day. |
| Residential End User Service | Will be open every day expect Christmas Day and New Year's Day. Operating hours are 8am - 5pm Monday - Saturday, 8am - 3:30pm on Sunday. Please contact 01932 879271. |
| Residential Service operations for business support | Will be open every day expect Christmas Day, Boxing Day and New Year's Day. Operating hours are 8am - 5pm Monday - Friday. Please contact 01932 879271. |
| Deliveries | Deliveries under 15kg can be arranged on the 29th, 30th December and 2nd January – please call us to discuss your specific needs. Deliveries above 15kg will be affected by our Christmas closure. Large orders can be collected from our warehouse or be delivered on a dedicated vehicle, subject to availability. Price on application. Please call us to discuss your specific needs. First delivery in New Year: 5th January for England, Wales and Scotland, orders need to be placed by 2pm on 23rd December. Please keep in mind that the final pallet (finished unit) deliveries before Christmas will be on the 23rd December. |
| Credit Control | Available from 9am-3pm on 29th, 30th and 31st December. Telephone: 01932 879000 options 1/4/1
Any orders on hold will be released from 2nd January. |
Technical Helpdesk (Daikin Altherma) | Available from 9am - 3pm on the 29th, 30th and 31st December. Please call 01932 879277. |
Technical Helpdesk (Air Conditioning) | Available from 9am - 3pm on the 29th, 30th and 31st December. Please call 01932 879200. |
| National Heating Installer Hub | Heating Pre-Sales: Closed from 2pm on 24th December until 2nd January. Customer Support: Available from 9am - 3pm on the 29th, 30th and 31st December. Please contact: 01932 879070, Option 2 for Customer Support (For non-technical enquiries, orders and deliveries) |
| Daikin B2C Customer Contact Centre | Available from 8am - 5pm on the 26th, 27th, 28th, 29th and 30th December. On 31st December, 8am - 3pm and on 2nd January, 8am - 5pm. Please call 01932 879271. Closed Christmas Day and New Year's Day |