At Daikin UK, we’re committed to supporting your business all year round – even during the festive period.
To give you the highest standards of service, our ordering and service departments will remain open throughout the 27th, 30th and 31st December 2024. So if you’re busy over the holiday season, we’re here to help. See our festive opening hours, contact details and delivery availability below.
Our teams will be available for you as follows:
| Department | Contact Details |
|---|---|
| Sales Order Support | Available from 9am - 3pm on the 27th, 30th and 31st December. Please call your normal number. Sales orders can also be processed via My Daikin. |
| Spare Parts | Available from 9am - 3pm on the 27th, 30th and 31st December. Please call 01932 879230. Our online spare parts bank will be operating as normal. |
| Warranty | Available from 9am - 3pm on the 27th, 30th and 31st December. Please call 01932 879275. |
| Regional Sales Offices | Available from 9am - 3pm on the 27th, 30th and 31st December. Please contact:
Note Scotland will also be closed on 2nd January. |
| Regional Service Offices | Available from 9am - 3pm on the 27th, 30th and 31st December. Please contact:
Note Scotland will also be closed on 2nd January, limited cover from Manchester will be provided. |
| Deliveries | Deliveries under 15kg can be arranged on the 27th, 30th and 31st December – please call us to discuss your specific needs. Deliveries above 15kg will be affected by our Christmas closure. Large orders can be collected from our warehouse or be delivered on a dedicated vehicle, subject to availability. Price on application. Please call us to discuss your specific needs. First delivery in New Year: 2nd January for England and Wales and 3rd January for Scotland, orders need to be placed by 2pm on 23rd December. Please keep in mind that the final pallet (finished unit) deliveries before Christmas will be on the 23rd December. |
| Credit Control | Available from 9am-3pm on 27th, 30th and 31st December. Telephone: 01932 879000 options 1/4/1 Agata Kazimierczak - Email: kazimierczak.a@daikineurope.com Monika Rutkowska - Email: rutkowska.m@daikineurope.com Gabriela Michalak - Email: michalak.g@daikineurope.com Jacek Malak - Email: malak.j@daikineurope.com - Available on 30th and 31st December. Any orders on hold will be released for from 2nd January. |
Technical Helpdesk (Daikin Altherma) | Available from 9am - 3pm on the 27th, 30th and 31st December. Please call 01932 879277. |
Technical Helpdesk (Air Conditioning) | Available from 9am - 3pm on the 27th, 30th and 31st December. Please call 01932 879200. |
| National Heating Installer Hub | Heating Pre-Sales: Closed from 2pm on 24th December until 2nd January. Customer Support: Available from 9am - 3pm on the 27th, 30th and 31st December. Please contact: 01932 879070, Option 2 for Customer Support (For non-technical enquiries, orders and deliveries) |
| Daikin B2C Customer Contact Centre | Available from 8am - 6pm on the 26th, 27th, 28th, 29th, 30th and 31st December. Please call 01932 879271. Closed Christmas Day and New Year's Day |