Onecta

If you’re on an Apple device, go to the App Store or tap the Google Play icon if you’re on Android. Simply tap 'search' and type Onecta to find the app, then tap on the icon to download it to your device. Once it’s installed, open the Onecta app and you’re good to go.

No, they don't! However, a Daikin air-to-air heat pump (“air conditioning”) can relieve the symptoms of allergies. There are various filters in all Daikin air conditioning systems: odour filters with titanium apatite, silver-based allergen filters and/or flash streamers. These filters remove most of the dust and bacteria from the air. When the air conditioning system is properly maintained and cleaned regularly, these filters ensure clean and healthy air in the room.

Yes, heat pumps can connect to either old or new radiators.

If you already have radiators in your home, high-temperature heat pumps or hybrid heat pumps (if you’re replacing a gas boiler) can easily connect to them and use existing piping without the need to replace the radiators or carrying out additional works.

The typical lifespan of a heat pump is generally between 15 and 20 years, though this depends on a number of factors. For example, maintenance. Although heat pumps are a low-maintenance solution, an annual check-up by your installer or service partner will help maximise its lifespan.

Yes, heat pumps can be used for cooling, but this depends on the type of emitters you have.

For example, the ideal emitter for cooling with low- or high-temperature heat pumps is a heat pump convector (also known as a fan coil unit). This works similarly to a traditional radiator with the added benefit that it can both heat and cool a room.

Some hybrid heat pumps can connect to air-to-air heat pump (also known as air conditioners), which are another popular heating and cooling solution.