At Daikin, we offer a range of annual maintenance packages for our Altherma and Hybrid systems
URGENT NOTICE: During the current national lockdown, please note that we are only able to carry out service visits for unit breakdowns. Any maintenance visits will be postponed until the level of lockdown is reduced. Once the restrictions are lifted the services teams will be in touch to reschedule any outstanding maintenance. The service packages are still available for purchases and this will provide you with cover should you have a problem with your heat pump system.
Altherma
Equipment within the warranty period
Package | Bronze | Silver | Gold | Platinum | |
---|---|---|---|---|---|
Annual maintenance package | Annual price incl. VAT | £138 | £240 | £264* | £336* |
Monthly price incl. VAT | N/A | N/A | £24* | £30* | |
Daikin Equipment | Annual maintenance service | Included | Included | Included | Included |
Call-outs Breakdown only. | Included | Included | Included | Included | |
All parts & labour | Included | Included | Included | Included | |
Non-Daikin parts | Call-outs | Chargeable | One free of charge visit included | Two free of charge visits included | Two free of charge visits included |
Parts & labour for repair | Chargeable | Chargeable | Chargeable | Included** |
Service charge of £2 is included in the monthly price
*Gold & Platinum price for products under warranty can be fixed for up to 10 years if the package is purchased within the first 12 months at the beginning of the warranty period
** Free of charge on Non-Daikin parts up to three years from the first Platinum contract date, then chargeable at 50% discount thereafter.
Equipment out of warranty
Package | Bronze | Silver | Gold | Platinum | |
---|---|---|---|---|---|
Annual maintenance package | Annual price incl. VAT | £138 | £240 | £360 | £480 |
Monthly price incl. VAT | N/A | N/A | £32 | £42 | |
Daikin system | Annual maintenance service | Included | Included | Included | Included |
Call-outs | Chargeable | Included | Included | Included | |
All parts & labour | Chargeable | Chargeable | Included | Included | |
Non-Daikin parts | Call-outs | Chargeable | One free of charge visit included | Two free of charge visits included | Two free of charge visits included |
Parts & labour for repair | Chargeable | Chargeable | Chargeable | 50% discount |
Service charge of £2 is included in the monthly price
Hybrid
Equipment within the warranty period
Package | Bronze | Gold | Platinum | |
---|---|---|---|---|
Annual maintenance package | Annual price incl. VAT | £228 | £336* | £408* |
Monthly price incl. VAT | N/A | £30* | £36* | |
Daikin Equipment | Annual maintenance service | Included | Included | Included |
Call-outs Breakdown only. | Included | Included | Included | |
All parts & labour | Included | Included | Included | |
Non-Daikin parts | Call-outs | Chargeable | Two free of charge visits included | Two free of charge visits included |
Parts & labour for repair | Chargeable | Chargeable | Included** |
Service charge of £2 is included in the monthly price
*Gold & Platinum price for products under warranty can be fixed for up to 10 years if the package is purchased within the first 12 months at the beginning of the warranty period
** Free of charge on Non-Daikin parts up to three years from the first Platinum contract date, then chargeable at 50% discount thereafter.
Equipment out of warranty
Package | Bronze | Gold | Platinum | |
---|---|---|---|---|
Annual maintenance package | Annual price incl. VAT | £228 | £450 | £570 |
Monthly price incl. VAT | N/A | £39.50 | £49.50 | |
Daikin system | Annual maintenance service | Included | Included | Included |
Call-outs | Chargeable | Included | Included | |
All parts & labour | Chargeable | Included | Included | |
Non-Daikin parts | Call-outs | Chargeable | Two free of charge visits included | Two free of charge visits included |
Parts & labour for repair | Chargeable | Chargeable | 50% discount |