Daikin Maintenance Service

Maintenance packages

At Daikin, we offer a range of annual maintenance packages for our Altherma and Hybrid systems

Contact us

URGENT NOTICE: During the current national lockdown, please note that we are only able to carry out service visits for unit breakdowns. Any maintenance visits will be postponed until the level of lockdown is reduced. Once the restrictions are lifted the services teams will be in touch to reschedule any outstanding maintenance. The service packages are still available for purchases and this will provide you with cover should you have a problem with your heat pump system.

Altherma

Equipment within the warranty period

  Package Bronze Silver Gold Platinum
Annual maintenance package Annual price incl. VAT  £138 £240 £264* £336*
Monthly price incl. VAT  N/A N/A £24* £30*
Daikin Equipment Annual maintenance service Included Included Included Included
Call-outs Breakdown only. Included Included Included Included
All parts & labour Included Included Included Included
Non-Daikin parts Call-outs Chargeable One free of charge visit included Two free of charge visits included Two free of charge visits included
Parts & labour for repair Chargeable Chargeable Chargeable Included**
Service charge of £2 is included in the monthly price
*Gold & Platinum price for products under warranty can be fixed for up to 10 years if the package is purchased within the first 12 months at the beginning of the warranty period
** Free of charge on Non-Daikin parts up to three years from the first Platinum contract date, then chargeable at 50% discount thereafter.

Equipment out of warranty

  Package Bronze Silver Gold Platinum
Annual maintenance package Annual price incl. VAT  £138 £240 £360 £480
Monthly price incl. VAT  N/A N/A £32 £42
Daikin system Annual maintenance service Included Included Included Included
Call-outs Chargeable Included Included Included
All parts & labour Chargeable Chargeable Included Included
Non-Daikin parts Call-outs Chargeable One free of charge visit included Two free of charge visits included Two free of charge visits included
Parts & labour for repair Chargeable Chargeable Chargeable 50% discount
Service charge of £2 is included in the monthly price

Hybrid

Equipment within the warranty period

  Package Bronze Gold Platinum
Annual maintenance package Annual price incl. VAT  £228 £336* £408*
Monthly price incl. VAT  N/A £30* £36*
Daikin Equipment Annual maintenance service Included Included Included
Call-outs Breakdown only. Included Included Included
All parts & labour Included Included Included
Non-Daikin parts Call-outs Chargeable Two free of charge visits included  Two free of charge visits included
Parts & labour for repair Chargeable Chargeable Included**
Service charge of £2 is included in the monthly price
*Gold & Platinum price for products under warranty can be fixed for up to 10 years if the package is purchased within the first 12 months at the beginning of the warranty period
** Free of charge on Non-Daikin parts up to three years from the first Platinum contract date, then chargeable at 50% discount thereafter.

Equipment out of warranty

  Package Bronze Gold Platinum
Annual maintenance package Annual price incl. VAT  £228 £450 £570
Monthly price incl. VAT  N/A £39.50 £49.50
Daikin system Annual maintenance service Included Included Included
Call-outs Chargeable Included Included
All parts & labour Chargeable Included Included
Non-Daikin parts Call-outs Chargeable Two free of charge visits included Two free of charge visits included
Parts & labour for repair Chargeable Chargeable 50% discount
Service charge of £2 is included in the monthly price